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Track Details

Pioneering the Future: Innovative Data Technology Solutions – Data and Technology continue to drive informed business decisions. This track will focus on the latest data tools at your disposal to drive better visibility, on-time performance, and customer satisfaction. We’ll explore the latest technology trends and discuss how to effectively implement them into your shipping or mailing operation.  

Leadership Strategies for Professional Enrichment – There is direct correlation between great leadership and high performing organizations but to become an extraordinary leader, you need to practice. This track focuses on your personal development including how to take the lead and get others to follow you, the importance of diversity on your team, understanding the framework for leadership and much more. You’ll walk away with new skills to advance your career.  

Growing the Mail Through Innovation – If you want to learn about the latest incentives and promotions from the Postal Service, then this track is for you. Mail is still a vital component of any omnichannel campaign, and this track will show you how to utilize mail creatively and effectively to maximize your marketing spend. We’ll look toward the future and explore how mail will evolve and change to suit customers habits.

Operations Efficiency From Mailing Preparation to Delivery – Preparation is the key to success. Before a customer receives a showstopping mailpiece or a perfectly prepared package, there is a lot of planning that goes on behind the scenes to create THE mail/package moment. This track will focus on best practices for mail/package preparation and entry standards. We’ll cover the programs and applications available to you to ensure your mailpiece or package makes it to its final destination in the most cost-effective way.  

Designing Shipping Solutions for a Competitive Edge – This track specializes in shipping business solutions to drive long-term growth. A focus will be on USPS Ground Advantage, a game changer ground product for fast and reliable delivery. You will hear the latest trends in the industry and learn why the market is still experiencing rapid growth with ever-changing customer needs.

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To earn a free NPF Direct Mail Marketing Course Certification, attendees must complete a minimum seven (7) qualifying workshops.
Mailing Solutions 14 Qualifying Workshops
  • Creating Connections Through Marketing Transformation
  • Delivering Messages at the RIGHT time with Automated Direct Mail
  • Enhancing your Direct Mail With Digital Components
  • First-Class Mail Success - How are Current First-Class Mailers Maximizing the Value of Their First-Class Mail Communications
  • From Digital to Direct and Back The Future of Direct Mail 2023: Marketer and Consumer Attitudes
  • From Online Visitor to Offline Prospect: Using Website Visitor Data to Target this Highly Engaged Audience Through Direct Mail
  • Informed Delivery Promotion – A Powerful and Unique Direct Marketing Platform!
  • Ins, Outs and Best Practices of Mailpiece Design / Mailing Requirements from the Industry Perspective
  • Lifting Direct Mail Response with the Power of Digital Integration
  • Marketing Mail Innovation Showcase
  • Print + Digital and the Limitations of All-Digital Campaigns in Real-Life eCommerce Scenarios
  • The Future of Direct Mail 2023: Marketer and Consumer Attitudes
  • The State of Direct Mail and Where it’s Going
  • Why Should I Listen to you!
Mailing/Shipping Prep and Entry 11 Qualifying Workshops
  • Direct Mail 101: Mailing Made Easy
  • Impact of the Envelope
  • Making the Most of the USPS Enterprise Payment System (EPS)
  • Managing the Three P's — Paper, Print and Postage
  • Maximize Benefits Through Supply Chain Solutions — "CO" Services
  • MIDS, STIDS, and IMbs – Decoded
  • Navigate the Waters of the Data Lake
  • Not Your Average Letter, Stand Out with the TED-C Design
  • Rediscovering the Value of Today’s Presort
  • Spotlight on Saturation Mail
  • Using USPS Tools as a Cost-Effective Solution for List Hygiene
Data, Technology, and Visibility 3 Qualifying Workshops
  • Driving Business Intelligence by Using IV-MTR and Success Stories from the Industry
  • Mailing Smarter for Better Results Using Data and Analytics to Create Better Response and Conversion
  • The Evolution of Innovation and Emerging Technology
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Qualifying Workshops
ASK THE EXPERTS
This workshop is your turn to drive the discussion. We’ve assembled a panel of professionals with the experience and knowledge to address your pressing concerns. But don’t just bring questions – bring your answers too! This will be a highly interactive session designed to create an open dialog to address the most pressing challenges and best practice solutions that business leaders face today.
LEADING THE NEW WORLD
Socrates comes to the National Postal Forum! This workshop is centered on you and your skills as a leader in this ever-developing world of change. The presenters will answer your questions on: Learning new ways of communicating, Embracing new opportunities and attitudes toward work, Developing a sense of emotional safety, Building inclusive and connected hybrid teams and Owning your own destiny.
MAIL SERVICES SUCCESS IN A HYBRID WORLD
In the past, managers of mail operations were primarily concerned with processing inbound and outbound letters, along with flats and a few parcels. Digital capabilities and the explosion of packages have permanently changed expectations of internal and external customers. This class will cover real-world example of how manager have integrated imaging, remote printing, digital print and the USPS Informed platforms to succeed with an entirely new set of tools.
PRINT AND MAIL – TWO GREAT OPERATIONS THAT GO GREAT TOGETHER
The explosion of inkjet printers combined with the capabilities of post-composition software has transformed print operations. File-based processing, high-speed inserting, Intelligent Mail Barcodes and eDocumentation (eDocs) have had a similar impact on mail processing. Operations with a comprehensive mission to create, process and mail documents are able to take advantage of technology investments while maximizing postal discounts. These industry leaders will share their experiences, and success, leading combined operations.
THE STRUGGLE IS REAL
The pandemic intensified the growing challenges facing Operations Managers - including budget cuts, worker shortages and shifting roles in the company. Add to that, intense scrutiny and the need for higher and higher levels of accuracy. The struggle to run a successful operation is real. The right response isn’t to settle for less or give in to the negativity. Effective managers will take a proactive approach to solving the problems - before they become a crisis.
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Don’t miss this opportunity to speak with the experts and sharpen your tools to help your business grow! Subject matter experts will be available to discuss the following:
  • Informed Delivery
  • Informed Visibility – Logical Scan Events and What You Can Learn About Your Mail
  • Enterprise Payment System 101
  • Seamless Acceptance Q&A
  • The Business Customer Gateway - Tips & Tricks
  • Periodicals /Nonprofit Q &A
  • USPS Promotions
  • Package Platform
  • CASS CYCLE O – Implementation
  • MTAC
  • Business Service Network (BSN) and MSSC Navigation and Best Practices
  • Transportation FAST, MTEOR
  • All things Shipping Products
  • All things International
  • Navigating PostalPro
  • Hazmat/Structural Changes
  • Postal Customer Council (PCC)

Note: Expert content list is subject to change.

PREMIER INDUSTRY EDUCATION

EDUCATION
Workshop Focus
TRACKS & WORKSHOPS
Certifications
Program Guide
peer-to-Peer

NPF Top-Notch Education

Each year at the NPF, over 100 USPS representatives and industry experts come together to show industry professionals and business owners how to improve their mailing and shipping operations and increase profits.

NPF offers an engaging educational program that showcases innovative uses of mailing and shipping. Attendees can choose from a variety of dynamic sessions that are arranged into education tracks based on professional interest.

Take a look at what NPF has to offer and plan for a journey of innovation, collaboration and delivery.

NPF Workshop Focus

Addressing and Mail Acceptance Practices
College and University, Nonprofit, Government and Periodicals
Data Processing and Analytics
Fulfillment
Leadership Skills
Mailpiece Design
Omnichannel Marketing
Safety and Security
Shipping Solutions
Technology
USPS-led topics — Policy & Regulation and Industry Projections
And More!

Featured Sessions and Workshops

Exclusive USPS Executive Led Sessions

The NPF is the only Mailing and Shipping Industry event that offers attendees exclusive access to USPS Executive Led Sessions. In these special sessions you’ll learn first-hand, from high-level USPS representatives, about a variety of topics that are essential to your business. NPF 2024 details are coming soon.

Monday Opening General Session – PMG Keynote Address
Tuesday General Session – Featuring USPS Executive Leadership
Wednesday PMG Town Hall Meeting
Officer Led Sessions
All Session Details

All events are located at the Indiana Convention Center unless otherwise noted.

Workshops

The NPF workshop curriculum extends far beyond any other mailing and shipping industry event. With multiple workshops across several industry specific categories, there is something for every industry professional. NPF track offerings are modified each year to accommodate the changing needs within the industry. NPF 2024 Workshop Tracks include: 

Pioneering the Future: Innovative Data Technology Solutions
Leadership Strategies for Professional Enrichment
Growing the Mail Through Innovation
Operations Efficiency From Mailing Preparation to Delivery
Designing Shipping Solutions for a Competitive Edge
Track Details

EARN PROFESSIONAL CERTIFICATION
ONSITE AT NPF!

The NPF 2024 Certification Program offers an exclusive opportunity for attendees to increase their professional skill set and commitment to ongoing education. In cooperation with USPS, the NPF is offering attendees three specialized training courses. Choose the course that meets your professional objectives and earn special certification when you attend NPF.

Announce, Share and Display your Certification!

To acknowledge accomplishment, NPF and the US Postal Service will issue official certification to attendees that satisfy the minimum requirement for each course. Through a partnership with Credly, a digital credentials company, attendees will receive a digital badge to share across their online profiles, such as LinkedIn. In addition, attendees that successfully complete the requirements of the Mail Center Manager Course will receive a personalized 8.5” x 11” PDF certificate of accomplishment — suitable for framing in an office or workplace setting.

Choose from Three Certification Courses

Earn Official USPS Certification

MAIL DESIGN PROFESSIONAL (MDP) COURSE

Design is important to catch your customer’s eye. For the best prices on direct mail postage, you need to design your piece with care so it can qualify for automation discounts. Learn the ins and outs of shape, address placement, and mail markings. The Mail Design Professional Course provides in-depth training on postal standards related to designing eye catching letter and flat mail to facilitate processing on high-speed automation equipment while maximizing cost effectiveness and reducing processing delays. To earn official USPS certification, participants are required to complete specific course related workshops at the NPF. Pre-registration is required, including a $95 fee.

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Earn Official USPS Certification

THE DIRECT Mail MARKETING COURSE

As more marketing channels seem to spring up every day, having more meaningful touchpoints with your customers is becoming increasingly important. The Direct Mail Marketing Course will explore the customer journey and how you can tailor your direct mail to stand out amongst other messaging. In this course you will walk away with a certification that recognizes your understanding of the various inputs, tools, strategies, and mechanics of creating a successful direct mail campaign. To earn free certification, attendees must complete a minimum 7 workshop courses that include The Direct Mail Marketing Course qualifying designation.

View Qualifying Workshops
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Earn Official NPF Certification

MAIL CENTER MANAGER COURSE

Would you like to earn recognition within the industry as a professional in Mail Center Management? There are many different aspects to understand to become proficient in the mail management space. The Mail Center Manager Course will teach you the valuable skills needed to manage more effectively, boost productivity, and cut costs. Attend the following five workshops and earn official NPF Mail Center Manager certification. Workshops will be scheduled on Wednesday, June 5.

View Qualifying Workshops
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NPF 2023 Program Guide (2024 Coming Soon)

Download the NPF 2023 Program Guide

Peer-to-Peer Session 2024

Want to grow your business but don’t know how or who to contact? Attend the “Peer-to-Peer” session during Period #10 starting on Tuesday at 2:45 PM and meet with subject matter experts from both the USPS and the mailing and shipping industry. The “Peer to Peer” session will have over 15 tables, each with a different mailing and shipping topic and staffed with subject matter experts for you to interact with and ask questions to help your business grow.

Each roundtable is lead by industry and USPS leaders who anchor and facilitate discussions.
Attendees can enjoy the opportunity of attending multiple tables.
Please note: Roundtables are typically filled on a first-come, first-served basis.
VIEW INCLUDED EXPERT SUBJECT CONTENT 
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