Premier Education
For The Mailing And Shipping Industry
Education Built for Progress
Gain the knowledge and perspective to make informed decisions, improve performance and pursue new opportunities.
Mailing and shipping continue to evolve across technology, operations, regulation, customer expectations and workforce needs. NPF brings those developments into focus, helping professionals build the understanding and confidence to turn industry insight into measurable progress.
That progress begins with access to the people shaping and applying change across the industry.
Where USPS Insight Meets Industry Experience
Two essential perspectives come together in one collaborative learning environment.
USPS leaders and subject-matter experts provide direct insight into priorities, programs, policies and operational developments. Industry practitioners build upon that knowledge with real-world strategies, applications and solutions designed to support business success.
Together, these perspectives help attendees connect broader industry direction with the goals and challenges within their own organizations.
Build Knowledge That Supports Your Success
Focus your NPF education experience on the outcomes that matter most to you.
Whether the goal is improving operations, increasing marketing effectiveness, applying emerging technology, developing leadership skills or identifying new business opportunities, NPF education provides multiple paths for growth. Those paths are delivered through a range of learning experiences designed to serve different interests, roles and professional objectives.
Explore the Topics Driving the Industry
Find focused education aligned with your responsibilities, interests and business priorities.
NPF education tracks organize the program into clear areas of interest, making it easier to identify sessions that support individual goals. Each track brings together timely topics, knowledgeable presenters and practical perspectives attendees can apply within their organizations.
Seeking a more concentrated learning path? Select workshops can also lead toward a professional certificate.
Stay tuned for 2027 details coming soon.
Direct Mail Performance & Omnichannel InnovationDirect Mail Performance & Omnichannel Innovation
Direct mail is becoming more connected, personalized and performance driven. Explore how marketers and mail service providers and mailing services are using data, AI, automation, creative strategy and USPS Promotions & Incentives to increase relevance, extend engagement and maximize marketing investment. Discover how direct mail is evolving within the omnichannel mix through smarter targeting, integrated customer journeys, Informed Delivery®, advanced measurement and new approaches that connect physical and digital experiences to drive response, conversion and growth.
Featured Topics: USPS Promotions & Incentives • Industry Trends • Omnichannel Strategy • Personalization • AI & Automation • Creative Innovation • Attribution & Measurement
NPF is currently curating workshops for 2027. In the meantime, click below to explore the workshops presented in 2026, and check back in late fall or early winter as new 2027 sessions begin to be announced
Leadership, Talent & Organizational AgilityLeadership, Talent & Organizational Agility
High-performing organizations move forward together. This track equips leaders at every level with practical strategies to strengthen teams, navigate change and create cultures where people can perform at their best. Explore adaptive leadership, communication, coaching, mentorship, workforce development, AI fluency and change readiness while building the skills needed to lead across generations, encourage collaboration and turn evolving workplace demands into opportunities for growth.
Featured Topics: Adaptive Leadership • Workforce Transformation • Change Readiness • AI Fluency • Culture & Collaboration
NPF is currently curating workshops for 2027. In the meantime, click below to explore the workshops presented in 2026, and check back in late fall or early winter as new 2027 sessions begin to be announced.
Mail Operations, Policy & Postal PerformanceMail Operations, Policy & Postal Performance
Strong mail performance starts with informed, efficient operations. This track delivers practical guidance on the policies, standards, technologies and processes shaping today’s mailing environment—from postal policy and regulatory developments to pricing, compliance, address quality, mail preparation and automation. Learn how to navigate changing requirements, improve accuracy and acceptance, reduce operational friction and control costs while strengthening performance across the mail lifecycle.
Featured Topics: Postal Policy & Regulations • Pricing & Classification • Compliance • Address Quality • Mail Preparation • Operational Automation • Cost Optimization
NPF is currently curating workshops for 2027. In the meantime, click below to explore the workshops presented in 2026, and check back in late fall or early winter as new 2027 sessions begin to be announced.
Shipping, Logistics & Network IntelligenceShipping, Logistics & Network Intelligence
Today’s shipping environment requires more than visibility, it requires the intelligence to anticipate, adapt and act. Explore how AI, automation, predictive analytics, APIs and connected technologies are improving shipping performance across increasingly complex logistics networks. From USPS shipping solutions and pricing strategies to fulfillment, last-mile execution, returns, packaging and end-to-end visibility, discover practical approaches for increasing efficiency, strengthening resilience and delivering a better customer experience.
Featured Topics: Logistics Intelligence • AI & Automation • Visibility & Analytics • Shipping Strategy • Last Mile • Network Resilience
NPF is currently curating workshops for 2027. In the meantime, click below to explore the workshops presented in 2026, and check back in late fall or early winter as new 2027 sessions begin to be announced.
AI, Automation & Data IntelligenceAI, Automation & Data Intelligence
Move from experimentation to measurable impact. This track explores how AI, automation and advanced analytics are transforming mailing, shipping and the systems that support them. Discover practical applications of generative and agentic AI, predictive analytics, real-time data, APIs, cloud platforms and intelligent workflows. Learn how organizations are connecting data and technology to accelerate decisions, streamline operations, personalize experiences and build secure, interoperable systems ready to adapt as innovation advances.
Featured Topics: AI & Automation • Data & Analytics • Agentic AI • Predictive Intelligence • APIs & Integration • Technology Strategy
NPF is currently curating workshops for 2027. In the meantime, click below to explore the workshops presented in 2026, and check back in late fall or early winter as new 2027 sessions begin to be announced.
NPF Vignettes — Stories. Insights. Possibilities.NPF Vignettes — Stories. Insights. Possibilities.
Back by popular demand, NPF Vignettes returns with a new collection of fresh perspectives, timely conversations and ideas worth sharing. NPF Vignettes delivers a curated collection of short-form sessions designed to put emerging issues, industry trends and unexpected insights into focus. Hear compelling stories, provocative ideas, case studies and quick takes from across the mailing and shipping community—all presented in an engaging format that invites discovery, encourages new thinking and gives you something valuable to carry into the conversations ahead.
Featured Topics: Industry Trends • Emerging Issues • Case Studies • Innovation • New Perspectives
NPF is currently curating workshops for 2027. In the meantime, click below to explore the workshops presented in 2026, and check back in late fall or early winter as new 2027 sessions begin to be announced.
The Unexpected Track—NPF Vignettes
Short-form sessions. Fresh perspectives. A space to pause, reflect, and be inspired.
NPF Vignettes brings together a thoughtfully curated series of short-form sessions designed to spark new ideas, broaden perspectives, and encourage meaningful conversation. Set in a relaxed environment, the track gives attendees an opportunity to step outside the traditional session format and discover something unexpected—yet distinctly relevant to the mailing and shipping industry.
Explore highlights from Phoenix, and stay tuned for Vignettes 2027 in Orlando!
Exclusive USPS Executive Sessions
- Monday Opening General Session – PMG Keynote Address
- Wednesday PMG Town Hall
- USPS Leadership Insight Sessions scheduled throughout the four days.
At NPF, attendees gain unparalleled access to the top leadership of the USPS, making this event the premier destination for those shaping the future of mailing and shipping. Nowhere else will you find this level of direct engagement with USPS executives, offering first-hand insights, strategic updates, and industry-changing innovations that will define the road ahead.
Whether you’re looking for policy updates, operational strategies, or direct dialogue with USPS leadership, NPF is the place where the industry and the USPS align to move forward together. Take advantage of this exclusive access and be part of the conversations that will shape the future of mailing and shipping.
Stay tuned for 2027 details coming soon.
Professional Certificates
Turn Learning into Professional Achievement
NPF certificate programs allow attendees to create a purposeful education path within the Forum experience. By completing qualifying workshops and program requirements, participants can strengthen their expertise and earn credentials that recognize their achievement.
The value of that learning continues well beyond the Forum.
Mail Design Professional (MDP)
The Mail Design Professional (MDP) course offers in-depth training on postal standards for designing letter and flat mail. It focuses on optimizing designs for high-speed automation processing while maximizing cost efficiency and minimizing delays. This allows customers to enhance their professionalism, maximize their proficiency in designing letter-size and flat-size mail while meeting USPS standards.
This 3-day course (May 16-18) will cover elements of design that will increase the market value and deliverability of mailpieces. Participants will learn how to properly design various types of mail to enhance its compatibility with USPS automation equipment while maximizing cost effectiveness. Upon course completion participants can obtain certification by successfully completing an exam with a passing score of 80%. This certification is valid for 2-years and with the participant's permission, their name and organization are displayed on the official MDP site. Graduates can also request a digital badge that can be added to email and public social media outlets, such as LinkedIn. In addition to an NPFregistration, a $49 processing fee applies.
Direct Mail Marketing
Direct mail continues to evolve as a connected, measurable and performance-driven part of the omnichannel mix. The Direct Mail Marketing Certificate explores how data, technology and creative strategy work together to increase relevance, engagement and marketing impact. Qualifying workshops are expected to cover audience targeting, personalization, USPS Promotions & Incentives, omnichannel integration, AI and automation, creative innovation, attribution and measurement. Participants will gain practical insight into building more effective, measurable direct mail programs. The certificate is available at no additional cost to NPF attendees who complete a minimum of seven (7) qualifying Direct Mail Marketing workshops during NPF 2027.
Mail Center Management
Today’s mail centers require informed, efficient operations and the ability to adapt as postal requirements, technologies and workflows evolve. The Mail Center Manager Certificate helps professionals build practical knowledge across the mail lifecycle, with qualifying workshops expected to address postal policy, pricing and classification, compliance, address quality, mail preparation, automation, cost optimization and USPS tools. Participants will gain strategies to improve accuracy, reduce operational friction, control costs and strengthen overall mail performance. The certificate is available at no additional cost to NPF attendees who complete a minimum of five (5) qualifying Mail Center Manager workshops during NPF 2027.
Empowered Leadership
Strong leadership helps organizations adapt, collaborate and perform at their best. The Empowered Leadership Certificate is designed for professionals who want to strengthen their ability to lead people, navigate change and build high-performing teams. Qualifying workshops will explore communication, coaching, mentorship, workforce development, organizational culture, change readiness, AI fluency and leadership agility. Participants will gain practical insights to strengthen their impact, support others and lead with greater confidence across changing workplace demands. The certificate is available at no additional cost to NPF attendees who complete a minimum of five (5) qualifying Empowered Leadership workshops during NPF 2027.
Peer-to-Peer Session
The Peer-to-Peer Session is an open forum where Subject Matter Experts (SMEs) from both the USPS and industry are paired together to answer attendee questions, provide feedback, and help with postal products and services. The session is comprised of “roundtables” led by SMEs who will cover a specific postal product, program, or service. Attendees will have an opportunity to exchange experiences and discuss best practices with their contemporaries in the industry. Attendees will have the opportunity to visit as many roundtables as they can during the session. Attendees simply select the roundtable of their choosing.
- Each roundtable is lead by industry and USPS leaders who anchor and facilitate discussions.
- Attendees can enjoy the opportunity of attending multiple tables.
- Please note: Roundtables are typically filled on a first-come, first-served basis.
Bring New Knowledge Back to Your Business
Arrive ready to exchange ideas. Leave prepared to create greater value.
Learn from trusted voices, discover practical solutions and build relationships that encourage continued progress.
The knowledge gained at the Forum can help improve decisions, strengthen teams, advance careers and contribute to lasting business success. Learn more about what NPF has to offer by clicking through our educational links below.