Year-Round Learning for Mailing and Shipping Professionals

Join us for expert-led learning sessions throughout the year.
Start Learning—Reserve your spot
Attend. Learn. Thrive. Succeed. Year-Round.

Delivered extends the NPF's commitment to professional development beyond the annual event—providing mailing and shipping professionals with access to expert insights, practical strategies and industry education throughout the year.

Delivered™ brings together industry leaders, practitioners and subject matter experts to help professionals stay informed, strengthen skills and navigate a rapidly evolving marketplace.

Year-round learning—not just at the annual event
Practical & relevant—built, curated and delivered by industry experts
Accessible—online and on your schedule
Three different pictures of people working
Three different pictures of people in computer

Learning That Never Stops

NPF has long served as a trusted source of education, connection and professional growth for the mailing and shipping community. As technologies evolve, regulations change and customer expectations shift, ongoing education has become essential. Delivered™ helps professionals build knowledge, strengthen capabilities and remain competitive in a changing environment.

Our Commitment

Delivered™ reflects NPF's ongoing investment in the success of mailing and shipping community. Through expert-led education and accessible learning opportunities, we are helping individuals and organizations learn, grow and succeed.

Learning Designed Around How You Grow

Delivered is evolving into a more structured learning experience built around the topics that matter most to mailing and shipping professionals. Explore expert-led content organized into focused learning tracks—from leadership and operational excellence to direct mail, shipping, innovation, and emerging technologies.

As Delivered grows, these tracks will create clearer pathways for professional development, helping you build skills, expand expertise, and work toward future certification opportunities.

Leadership &
Professional
Development

Lead teams.
Build culture. Advance careers.

Value
of Mail

Maximize performance through strategy, data, and engagement.

Operations & MSPs

Improve efficiency, accuracy, and operational excellence.

Shipping & Logistics

Navigate policies, products, and supply chain challenges.

Innovation,
Data & Future
Readiness

Prepare for emerging technologies and what's next.

Stay tuned as Delivered continues to evolve—expanding learning opportunities, deepening expertise, and helping professionals navigate the future of mailing and shipping.

Join a Complimentary Session:

2026
Aug 18
1:00 PM (ET)
1 hour
Trade, Tariffs, and Regulatory Changes:
Navigating the Global Landscape

Global trade and shipping regulations are evolving rapidly, creating new challenges for organizations that move goods across borders. Join this timely session for a practical update on the latest U.S. and European regulatory changes affecting inbound and outbound shipping, customs compliance, tariffs, duties, fees, and ecommerce. Learn what recent and upcoming changes mean for your business, including new U.S. customs processes, evolving EU requirements, and future UK regulations. You'll leave with a clearer understanding of what's changing, what's next, and how to prepare your organization with confidence.

Kate Muth

Executive Director, International Mailers’ Advisory Group (IMAG)

Executive Director, International Mailers’ Advisory Group (IMAG)
Kate Muth
Executive Director, International Mailers’ Advisory Group (IMAG)

Katherine“Kate” Muth has been executive director of the International Mailers’ AdvisoryGroup (IMAG), a trade association representing the interests of the U.S.international mailing and shipping sector, since 2014. IMAG’s core mission isto address barriers to the efficient flow of information and goods acrossborders.

Prior toIMAG, Kate was Vice President of the Association for Postal Commerce in the mid-2000s,and she served as the editor of the award-winning trade publication Business Mailers Review for nearly adecade. She is a regular speaker at industry events and has contributedarticles to a range of industry publications, including Mail and ExpressReview and Mailing Systems Technology.

Kate is also the president of Muth Communications, a small business that provides a wide range of editorial and communication services to clients, focusing on consulting, technical writing, trade reporting, white papers, and editing. She specializes in postal and logistics issues, but she has also served clients in the energy and biotechnology industries. She has written promotional material for the annual cycling races in Arlington, VA, and she has had poetry published in small literary publications. She is a graduate of Xavier University in Cincinnati.

REgister now
Martin Palmer

Co-Founder, Hurricane Modular Commerce Ltd, founder of Supply Chain Compliance Ltd

Co-Founder, Hurricane Modular Commerce Ltd, founder of Supply Chain Compliance Ltd
Martin Palmer
Co-Founder, Hurricane Modular Commerce Ltd, founder of Supply Chain Compliance Ltd

Martin Palmer has spent more than 40 years demonstrating that Customs and compliance are not just necessary, they can be genuinely engaging and commercially valuable. With a career spanning global logistics, distribution, and international trade compliance, he brings both depth and practical insight to one of the most complex areas of international business.

He has held senior leadership roles, including Global Export Controls and Customs Director at TNT Express, where he was responsible for shaping and implementing global compliance strategies.Today, he focuses on building smarter solutions and advising organisations on how to embed compliance into everyday operations, transforming it from a last-minute obligation into a strategic advantage.

Martin is Co-Founder and Board Member of Hurricane Modular Commerce Ltd, a company focused on simplifying cross-border eCommerce classification and compliance through innovative technology. He is also the founder of Supply Chain Compliance Ltd, where he supports businesses in integrating trade compliance seamlessly into their operational frameworks.

Beyond his commercial work, Martin has collaborated with NGOs, enforcement agencies, and intergovernmental organisations to address critical global challenges, including illicit trade, counter-proliferation, and wildlife trafficking. His experience across these areas provides a rare, end-to-end perspective on risk, governance, and responsibility in international trade.

His expertise spans export controls, intellectual property rights, anti-corruption, and customs security programmes, giving him a comprehensive view of compliance in both policy and practice.

A Fellow of the Chartered Institute ofLogistics and Transport and an active member of the Chartered Institute ofExport and International Trade, Martin is committed to advancing professional standards and shaping the future of the industry.

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Walk away with:

Immediate, actionable knowledge
Expert guidance from top industry voices
Free access to resources and recordings
Help us Shape What Comes Next
Delivered is built for professionals like you. 

Take a moment to share your thoughts—your feedback helps guide future sessions, topics, and tools that move our industry forward.
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Have Expertise Worth Sharing?

Delivered is building a lineup of bold thinkers and real-world leaders ready to educate, inspire, and elevate the industry.

We're looking for industry voices who bring practical insights, innovative ideas, and meaningful experiences to the screen.If you have knowledge others can learn from, we invite you to submit your interest and session focus below.

full learning platform

This is Just the Beginning

Coming soon, Delivered™ will launch a full online learning platform featuring curated courses across multiple tracks, certification pathways, and leadership development.

Designed for convenience and accessibility, the platform will offer both scheduled sessions and on-demand content—ensuring industry expertise is available whenever and wherever professionals need it.
Secure your spot now
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