
Year-Round Learning for Mailing and Shipping Professionals

Delivered™ extends the NPF's commitment to professional development beyond the annual event—providing mailing and shipping professionals with access to expert insights, practical strategies and industry education throughout the year.
Delivered™ brings together industry leaders, practitioners and subject matter experts to help professionals stay informed, strengthen skills and navigate a rapidly evolving marketplace.


Learning That Never Stops
NPF has long served as a trusted source of education, connection and professional growth for the mailing and shipping community. As technologies evolve, regulations change and customer expectations shift, ongoing education has become essential. Delivered™ helps professionals build knowledge, strengthen capabilities and remain competitive in a changing environment.
Delivered™ reflects NPF's ongoing investment in the success of mailing and shipping community. Through expert-led education and accessible learning opportunities, we are helping individuals and organizations learn, grow and succeed.
Learning Designed Around How You Grow
Delivered is evolving into a more structured learning experience built around the topics that matter most to mailing and shipping professionals. Explore expert-led content organized into focused learning tracks—from leadership and operational excellence to direct mail, shipping, innovation, and emerging technologies.
As Delivered grows, these tracks will create clearer pathways for professional development, helping you build skills, expand expertise, and work toward future certification opportunities.
Leadership &
Professional
Development
Lead teams.
Build culture. Advance careers.
Value
of Mail
Maximize performance through strategy, data, and engagement.
Operations & MSPs
Improve efficiency, accuracy, and operational excellence.
Shipping & Logistics
Navigate policies, products, and supply chain challenges.
Innovation,
Data & Future
Readiness
Prepare for emerging technologies and what's next.
Stay tuned as Delivered continues to evolve—expanding learning opportunities, deepening expertise, and helping professionals navigate the future of mailing and shipping.
Join a Complimentary Session:

Direct mail remains a vital fundraising channel for nonprofits, helping organizations build donor relationships while advancing the missions and communities they serve. Join nonprofit and industry leaders for a timely look at nonprofit postage rates, emerging mail trends, and the strategies organizations use to acquire, retain, reactivate and steward donors. Explore how direct mail has evolved as a media channel, how attribution and measurement are changing, and how nonprofits can better understand what’s working. Gain practical insights for managing postage costs, demonstrating ROI and making informed fundraising decisions that strengthen campaign performance.

Chief Strategy Officer, Moore

Greg Fox is a 41-year direct response fundraising veteran with expertise in developing innovative fundraising and marketing strategies and solutions. He is the Chief Strategy Officer at Moore, a data-driven fundraising agency that helps achieve greater impact and transformative results for world-class charitable organizations.
Prior to joining Moore, Greg spent 20 years at Merkle, where he helped launch the company’s full-service, strategic marketing and fundraising agency. He was instrumental in promoting the use of data and advanced analytics in the fundraising industry. Greg got his start in fundraising at the National Cystic Fibrosis Foundation, where he launched the organization’s first national direct response program, which quickly become one of the industry’s fastest growing programs. After several years, he branched out and founded a unique fundraising agency, within the organization, where all profits of the agency were used to fund cystic fibrosis research.
Greg has had the privilege of working with and being a trusted advisor to many of the industry’s most prominent brands, helping to raise more than $8 billion for such organizations as the American Heart Association, American Cancer Society, MD Anderson Cancer Center, ALASC/St. Jude Children’s Hospital, Susan G. Komen, Muscular Dystrophy Association, National MS Society, Cystic Fibrosis Foundation, the Arthritis Foundation, Disabled American Veterans, Boys and Girls Clubs of American, The Salvation Army, CARE, and MADD, plus many others.
Greg has been an active participant in industry leadership during his career, serving on nonprofit advisory and leadership boards and frequent speaker/presenter at industry events and conferences. He has also won many awards for his strategic and creative excellence. He’s a graduate of Virginia Commonwealth University, Richmond, VA with a degree in Communications and Public Relations.

Executive Director, Alliance of Nonprofit Mailers

Kathleen J. Siviter was selected as Executive Director of the Alliance of Nonprofit Mailers (ANM) effective October 1, 2025. Prior to that, she served as Assistant Executive Director of the National Association of Presort Mailers (NAPM) for seven years. ANM is a grass roots organization of nonprofits working to preserve affordable, reliable U.S. Mail so that our Nation’s nonprofits continue to fulfill vital missions. Nonprofits are essential to our Nation, and affordable mail is essential to nonprofits.
Prior to her position with NAPM, Ms. Siviter was President of Postal Consulting Services, Inc. (PCSi) which provided consulting services to industry associations, businesses, and suppliers within the mailing industry. Before she formed PCSi in 2000, Ms. Siviter served for seven years as Vice President for the Association for Postal Commerce (PostCom). She also worked for the U. S. Postal Service for eleven years, including a two-year management training program, where she received two years of in-depth and hands-on training as a manager in each functional area with increasing levels of responsibility. Ms. Siviter received a Special Achievement Award from then Postmaster General Tony Frank for her work on a letter automation initiative. For the latter part of Ms. Siviter's USPS career, she served in the Office of Classification and Rates (OCRA) at USPS headquarters.
Ms. Siviter over the years has been closely involved with the Mailers Technical Advisory Committee (MTAC), and in 2007 she served as the industry co-chair for the MTAC workgroup tasked with forming recommendations for modern service standards and performance measurement under the Postal Accountability and Enhancement Act (PAEA). In February 2008, Ms. Siviter was awarded the prestigious Lee Epstein Award by PostCom, in recognition of her exemplary work on behalf of the business mailing community. In 2026 Ms. Siviter earned the Certified Association Executive (CAE) credential from ASAE. She was also elected to the Board of Directors of the Women in Logistics and Delivery Services organization in 2026.
Ms. Siviter has presented on a wide variety of topics at events including National Postal Forum general session and workshops, PostalVision, numerous Postal Customer Council (PCC) events, MTAC meetings, mailing industry association meetings, and numerous webinars and podcasts. She has also authored numerous white papers, reports and articles.

Chief Development Officer, Disabled American Veterans

Tracey Burgoon was named Chief Development Officer for the nearly 1 million member DAV in January 2022. In this role, she is responsible for the oversight of all fundraising efforts of the DAV and affiliated organizations. This includes fundraising programs utilizing direct-mail marketing, online campaigns, planned giving, major gifts and corporate giving as the source of substantial and significantly increasing revenue streams to support DAV programs.
Tracey began her career with DAV in 1997 as assistant manager of fundraising and prior to her promotion served as director of marketing, where she oversaw direct marketing fundraising and membership solicitation through direct mail, direct response television, and telemarketing. The daughter, wife and mother of lifetime DAV members, Burgoon is also active in the volunteer side of the organization as a life member of DAV Auxiliary Unit 1 in Cincinnati.
Before joining DAV, Tracey was senior account executive of national sales at Harte-Hanks Direct Marketing and served as President of the Cincinnati Direct Marketing Association.
A business administration and marketing major from Mount Saint Joseph University and the University of Cincinnati, Burgoon is a past chair of the ANA Nonprofit Federation (ANANF), where she led its transition from the DMA Nonprofit Federation, two advocates for nonprofits on postal, regulatory, legislative, and accountability issues. She is also a board member and treasurer of the Executive Committee of the Alliance of Nonprofit Mailers, and serves on the board of Camp Corral, an organization dedicated to transforming the lives of children of wounded, ill, and fallen military heroes.
Tracey was recognized as the 2016 Envisionary by Envision Ohio for her dedication and commitment to providing opportunities for people with disabilities through free programs she offers at her dance studio for her Wonders on Wheels (WOW) dance troupe and Dancers on the Spectrum classes. In 2016, her choreography for WOW had more than 83 million views on Facebook and over 1.3 million views on YouTube, and was featured on USAToday.com, People.com, ellentube and Amy Poehler’s SmartGirls.
Tracey and her husband, John, a U.S. Army veteran, reside in Cincinnati’s Westside. Her daughter, Maddie, is the Associate Artistic Director of The Children’s Theatre of Cincinnati. Her son, Sean, is a disabled Air Force veteran who served through multiple deployments.
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Have Expertise Worth Sharing?
Delivered is building a lineup of bold thinkers and real-world leaders ready to educate, inspire, and elevate the industry.
We're looking for industry voices who bring practical insights, innovative ideas, and meaningful experiences to the screen.If you have knowledge others can learn from, we invite you to submit your interest and session focus below.

This is Just the Beginning
Designed for convenience and accessibility, the platform will offer both scheduled sessions and on-demand content—ensuring industry expertise is available whenever and wherever professionals need it.
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