Year-Round Learning for Mailing and Shipping Professionals

Join us for expert-led learning sessions throughout the year.
Start Learning—Reserve your spot
Attend. Learn. Thrive. Succeed. Year-Round.

Delivered extends the NPF's commitment to professional development beyond the annual event—providing mailing and shipping professionals with access to expert insights, practical strategies and industry education throughout the year.

Delivered™ brings together industry leaders, practitioners and subject matter experts to help professionals stay informed, strengthen skills and navigate a rapidly evolving marketplace.

Year-round learning—not just at the annual event
Practical & relevant—built, curated and delivered by industry experts
Accessible—online and on your schedule
Three different pictures of people working
Three different pictures of people in computer

Learning That Never Stops

NPF has long served as a trusted source of education, connection and professional growth for the mailing and shipping community. As technologies evolve, regulations change and customer expectations shift, ongoing education has become essential. Delivered™ helps professionals build knowledge, strengthen capabilities and remain competitive in a changing environment.

Our Commitment

Delivered™ reflects NPF's ongoing investment in the success of mailing and shipping community. Through expert-led education and accessible learning opportunities, we are helping individuals and organizations learn, grow and succeed.

Learning Designed Around How You Grow

Delivered is evolving into a more structured learning experience built around the topics that matter most to mailing and shipping professionals. Explore expert-led content organized into focused learning tracks—from leadership and operational excellence to direct mail, shipping, innovation, and emerging technologies.

As Delivered grows, these tracks will create clearer pathways for professional development, helping you build skills, expand expertise, and work toward future certification opportunities.

Leadership &
Professional
Development

Lead teams.
Build culture. Advance careers.

Value
of Mail

Maximize performance through strategy, data, and engagement.

Operations & MSPs

Improve efficiency, accuracy, and operational excellence.

Shipping & Logistics

Navigate policies, products, and supply chain challenges.

Innovation,
Data & Future
Readiness

Prepare for emerging technologies and what's next.

Stay tuned as Delivered continues to evolve—expanding learning opportunities, deepening expertise, and helping professionals navigate the future of mailing and shipping.

Join a Complimentary Session:

2026
Sep 10
1:00 PM (ET)
1 HOUR
Delivering Performance: Harnessing AI for Next-Gen Marketing Success.
Delivered Track: Innovation, Data & Future Readiness

In this dynamic session learn how AI is reshaping performance marketing across digital and traditional channels—and where direct mail fits into the mix. Drawing on new Winterberry Group research, Jonathan Margulies and Tim Curtis will reveal how leading marketers are using AI for audience segmentation, predictive targeting, personalization and campaign optimization. Explore what’s driving measurable gains in effectiveness, efficiency and ROI; why 83% plan to increase direct mail budgets in 2026; and why 93% of marketers using AI in direct mail report moderate or greater value. Leave with practical frameworks to advance AI maturity and strengthen your omnichannel performance.

Jonathan Margulies

Managing Partner, Winterberry Group

Managing Partner, Winterberry Group
Jonathan Margulies
Managing Partner, Winterberry Group

With an extensive background in strategic planning and executive-level advocacy, Jonathan Margulies is a managing partner and leads research and thought leadership initiatives forWinterberry Group, a leading growth consultancy specializing in marketing, advertising, technology, data and analytics.

An industry veteran with over two decades of advisory experience, Mr. Margulies is a recognized authority on issues of concern to marketers, as well as the community of agencies, publishers, technology developers, service providers and financial investors that support their efforts. Since joining Winterberry Group, he has spearheaded the development of more than 50 high-profile research publications and economic analyses, exploring the strategic and operational implications of disruptive advertising and marketing technologies, digital business transformation initiatives, emergent audience data applications and a wide range of other topics. Additionally, he has led over 100 intensive consulting engagements—helping clients tackle an array of challenges including long-range strategic roadmapping, commercial diligence, operational alignment, supply chain optimization, product development, budget forecasting and M&A target identification. His expertise likewise spans a diverse array of marketing disciplines and includes agency strategy, ad tech, AI enablement, audience data, connected commerce, data-driven transformation, direct mail, life sciences/precision marketing, out-of-home, marketing automation, media buying, performance marketing, PR/communications and programmatic advertising.

Mr. Margulies is a sought-after presenter, and his perspectives have been published or cited by nearly all major marketing industry trade publications. Prior to joining the Firm, he served as communications director for a 10,000-member New York City labor organization. Earlier, he held positions in communications and digital media at British Airways USA, Burson-Marsteller, Hill & Knowlton and the New York Mets baseball club.

He received a B.S. in economics, with a concentration in management, from the Wharton School of the University of Pennsylvania.

REgister now
Tim Curtis

Chief Strategy Officer, NaviStone

Chief Strategy Officer, NaviStone
Tim Curtis
Chief Strategy Officer, NaviStone

With an extensive background in strategy, marketing, and technology, Tim Curtis serves as Chief Strategy Officer at NaviStone, where he helps guide the company’s strategic direction, market positioning, and long-term growth.

Having spent much of his career in CEO and CMO roles, Tim brings an operator’s perspective to the challenges facing brands and the marketing industry. His work spans corporate and growth strategy, product and market development, strategic partnerships, M&A, and the ongoing discipline of stress-testing business models against changes in technology, competition, and consumer behavior.

Formed professionally during the early wave of digital transformation, Tim has spent his career exploring how data and emerging technologies can make marketing more precise, measurable, and relevant. Today, much of his focus is on artificial intelligence and its potential to reshape how brands identify opportunity, understand intent, make decisions, and engage consumers.

Tim is a frequent contributor to industry conversations around marketing innovation, data, AI, and the continued evolution of direct mail as a modern performance marketing channel.

REgister now
2026
Oct 13
1:00 PM (ET)
1 HOUR
Modern Mail Operations: From Workflow Efficiency to Strategic Advantage.
Delivered Track: Operations & MSPs

Print and mail operations are evolving fast as teams manage smaller production runs, labor constraints, tighter service-level commitments and growing demands for visibility. This expert panel explores practical ways to improve performance through workflow automation, connected workcells, production reporting and smarter operational control. Hear real-world strategies for optimizing batching and scheduling, reducing manual touchpoints, improving throughput, maintaining compliance and strengthening SLA performance. Discover how a more connected, scalable operation can help control costs, build resilience and support future business growth with greater efficiency and confidence.

Buddy Perry

Director of Sales, Software & Production Print, BlueCrest

Director of Sales, Software & Production Print, BlueCrest
Buddy Perry
Director of Sales, Software & Production Print, BlueCrest

As Director of Sales, Software & Production Print at BlueCrest, Buddy Perry is responsible for leading, managing, and directing BlueCrest’s North American strategy and sales teams. Buddy has more than 30 years of senior management experience in the workflow, EOM and CCM spaces.

Buddy has spent a career developing relationships in and around these spaces as a sales leader. Through this knowledge base, Buddy will guide BlueCrest’s efforts to grow our customer base to bring BlueCrest's solutions to a wider customer base.

Before joining BlueCrest, Buddy lead sales teams at Crawford Technologies, Ricoh, ExStream Software and Bell + Howell. Through his leadership these companies expanded their offerings, their market share and profitability.  

Buddy has advanced degrees in marketing and management and is a frequent industry presenter and speaker. He owns several patents in relevant technologies and is recognized asa leading industry expert.

REgister now
Richard Smith

Vice President of Business Development and Strategy, BlueCrest

Vice President of Business Development and Strategy, BlueCrest
Richard Smith
Vice President of Business Development and Strategy, BlueCrest

Richard Smith is the Vice President of Business Development and Strategy. A former client of BlueCrest, Richard is an experienced operational leader delivering outstanding customer value and operational excellence in transactional and commercial print for over 30 years. Richard is responsible for the Professional Services, Enterprise Client Engagement and Service Partner relationships ensuring that BlueCrest is continually in tune with our client’s advancing technological requirements and needs. Richard is a Lean Six Sigma Black Belt Certified Professional, with consultancy experience in Print, FMCG, Utilities and Engineered Systems with a Masters from the University of Notre Dame Australia.

REgister now
Joe Eremita

Senior Director of Software Product Line Management, BlueCrest

Senior Director of Software Product Line Management, BlueCrest
Joe Eremita
Senior Director of Software Product Line Management, BlueCrest

Joe Eremita is the Senior Director of Software Product Line Management at BlueCrest. Joe joined BlueCrest as a Software Solution Specialist, where he utilized his end-to-end print and mail expertise to address clients' operational and business challenges while also identifying opportunities for growth.

Before joining BlueCrest, Joe spent 20 years at Pitney Bowes, where he held various software roles in Engineering, Solution Architecture, Support, and Sales, as well as in product management for the digital solutions business in North America. With over 20 years of industry experience, Joe collaborates directly with clients and internal teams to manage the software product portfolio, consistently delivering results and innovative digital strategies that foster mail production growth and efficiency.

Joe graduated from the University of Connecticut with a Bachelor of Science in Electrical Engineering and Computer Science, earned a Master’s degree in Computer Science from Rensselaer Polytechnic Institute, and later obtained an MBA from the School of Business at the University of Connecticut.

REgister now
Craig Shaeffer

Senior Product Manager-Software Solutions, BlueCrest

Senior Product Manager-Software Solutions, BlueCrest
Craig Shaeffer
Senior Product Manager-Software Solutions, BlueCrest

Craig Shaeffer is a Senior Product Manager for Digital Solutions at BlueCrest, where he leads the development of software solutions that help organizations streamline workflow operations, optimize customer communications, and accelerate digital transformation. With 27 years of experience in the print, mail, and communications industry, Craig brings extensive expertise in workflow automation, operational efficiency, and enterprise software strategy.

Since joining BlueCrest, Craig has partnered closely with customers to understand evolving business requirements and translate them into innovative technology solutions that deliver measurable operational and business value. His experience spans physical and digital communications workflows, enabling organizations to improve productivity, reduce complexity, and enhance customer engagement.

Prior to BlueCrest, Craig was an onsite technical consultant supporting Philip Morris USA's marketing information systems. He earned a Bachelor of Science in Information Science from the University of Pittsburgh and remains focused on helping organizations modernize operations through practical, customer-driven innovation.

REgister now

Walk away with:

Immediate, actionable knowledge
Expert guidance from top industry voices
Free access to resources and recordings
Help us Shape What Comes Next
Delivered is built for professionals like you. 

Take a moment to share your thoughts—your feedback helps guide future sessions, topics, and tools that move our industry forward.
Take the survey

Have Expertise Worth Sharing?

Delivered is building a lineup of bold thinkers and real-world leaders ready to educate, inspire, and elevate the industry.

We're looking for industry voices who bring practical insights, innovative ideas, and meaningful experiences to the screen.If you have knowledge others can learn from, we invite you to submit your interest and session focus below.

full learning platform

This is Just the Beginning

Coming soon, Delivered™ will launch a full online learning platform featuring curated courses across multiple tracks, certification pathways, and leadership development.

Designed for convenience and accessibility, the platform will offer both scheduled sessions and on-demand content—ensuring industry expertise is available whenever and wherever professionals need it.
Secure your spot now
Stay Updated
SUBSCRIBE
Sign up for Delivered email notifications.