NPF EDUCATION:
Discover NPF Education
The National Postal Forum is the premier destination for mailing and shipping professionals seeking to stay ahead in a rapidly evolving industry. As the only event developed in partnership with the USPS, NPF offers an unparalleled educational experience—delivering 120+ expert-led workshops, exclusive USPS insights, and hands-on learning designed to drive success.
Whether you’re looking to streamline operations, optimize shipping strategies, leverage data-driven technologies, expand your leadership skills, or maximize the value of mail, NPF equips you with actionable knowledge to meet today’s challenges and tomorrow’s opportunities.
Tracks Tailored for Your Success
To help professionals navigate the complexities of a rapidly evolving industry, NPF’s educational program is structured into five specialized tracks. Each track offers an in-depth focus on key areas of the mailing and shipping industry—all led by industry experts and USPS leadership. Whether you choose a targeted approach by following a single track or explore workshops across multiple tracks for a well-rounded learning experience, the choice is yours.
2026 Educational Tracks: Explore. Learn. Excel.
Direct Mail Reimagined
Direct mail is undergoing a significant evolution, fueled by data and technology. This track
highlights how advertisers—marketers, mail service providers, and the USPS—are harnessing
innovation through AI, automation, and sustainable practices to redefine direct mail as a
powerful, measurable tool within omnichannel campaigns. Learn how creative design, strategic
promotions, and advanced analytics are transforming mail from a traditional medium to a
dynamic driver of engagement and conversion.
Empowered Leadership
Leadership today means more than setting direction. It requires empathy, agility, and action.
This track offers practical tools to lead diverse teams, navigate change, and create a culture
built on growth and resilience. Explore topics such as mentorship, communication, inclusivity,
and self-awareness to help you strengthen your impact and support those you lead.
Mastering Mail Operations
Efficient mailing starts with strong operations. This track provides actionable strategies for
improving address quality, ensuring compliance, reducing costs, and increasing delivery
success. Explore automation, supply chain practices, and postal governance tools that enhance
accuracy and productivity at every step, from setup to delivery.
Shipping Innovation & Insights
Today’s shipping landscape demands speed, agility, and strategic execution. This track
highlights smarter shipping solutions—from USPS tools like APIs, pricing and billing options,
and branded packaging to emerging trends shaping the future of logistics. Learn how to
optimize operations, elevate customer satisfaction, and adapt to an ever-evolving marketplace.
Tech-Driven Data Advantages
Harness the power of innovation to forge ahead in a rapidly changing industry. This track
explores how data, automation, and emerging technology are reshaping the way we deliver
performance, visibility, and customer connection. Learn how organizations are leveraging AI,
address optimization, advanced APIs, and agile, modular solutions to integrate systems
seamlessly and respond rapidly to change. Discover how cloud platforms, microservices, and
real-time data exchanges are streamlining operations, boosting marketing results, and ensuring
readiness in a data-driven environment.
